ABOUT

Philippe Haas Bespoke Tailoring

 

Philippe Haas Bespoke Tailoring’s vision is to make custom clothing for men and women who want a one-of-a-kind, European influenced, luxury product for an affordable price.

Our goal is to serve my clients to the best of my ability. The extent to where this service can go is endless. Consultations for dress-code for special events, wardrobe updates, and outfit combinations are within our expertise. Special fittings at home, office, and after-hours are available upon request.  We want to build lasting relationships with our clients, and serve you to the best of our ability.

Core values in our product are quality, design, and fit.

Fabrics range in color, pattern, texture, composition, and weave. They also change with the seasons, and trends do come and go. We offer a full range of casual, formal, and business fabrics sourced from the best mills in Italy and the United Kingdom. The mills such as Loro Piana, Cerruti, Vitale Barberis Canonico, Reda, Guabello, Dormeuil, and Scabal are represented in our swatch collection. Narrowing it down to just one fabric can be overwhelming at times, but with our expertise, the decision will become manageable and fun.

The construction of our garments are of such great quality, that you will be be wearing them for 10+ years. The inner linings, buttons, padding, canvas, and fabric will be top of the line. The only reason to buy again is because fashion is constantly changing, and you know we will be always up to date with the latest fittings, designs, and fabrics.

Designing a garment for the public is not what we do. Our Bespoke Tailoring line means that each order is unique, derived from a one on one consultation of our clients specific needs, wants, requirements, shape, complexion, and schedule. Everything is tailored to optimize look, performance, feel, and fit. We look forward to guiding you along the way, offering professional recommendations.

Fitting a customer for a suit can be very challenging. However, our method of using try-on garments, measuring tape, digital imaging, and personal garments gives us more information than we need to get the preferred fit. We guarantee our product, and will work with you until you are 100% satisfied.

Refunds, Cancellations, Exchanges Policy

We’re confident that you will be thrilled with your garments . That’s because we go out of our way to ensure that they’re designed and built just for YOU. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to refunds, returns, remakes and alterations.

Because each one of our garments is custom-made specifically for you, we do not offer any refunds, exchanges or returns for any custom-made garments. Refunds and cancelations are not permitted for any order after placing an order and/or providing payment details. The reason for this policy is that once an order is placed, work on the order commences shortly thereafter and expenses are incurred by our business as part of the production process.

We are 100% committed to working with you to achieve a solution. To that pursuit, we offer complimentary alterations and will remake your garment if it is deemed unalterable by our staff. Although customer satisfaction is a top priority for us, we recognize that it is impossible to measure a client’s satisfaction relative to his/her expectations and those of our expert clothiers. For this reason, we cannot guarantee your complete satisfaction with our products and/or service. For that reason, we do not offer refunds, exchanges or returns.

However, all ties and pocket-squares can be returned for a full refund within 14 days of purchase as long as they have not been worn and are accompanied by a valid receipt/invoice. Our expected timeline for completing an order from start to finish is 6 to 8 weeks. However, this timeframe is subject to change based on a range of factors that are sometimes outside of our control. Even if there is a material delay in the timeframe with respect to a client order, including but not limited to, a production delay or an out-of-stock fabric, refunds and/or cancelations are not permitted under any circumstance. Philippe Haas LLC (at its sole discretion) will make best faith efforts to remedy any unfavorable situations and make things right.